Northwest Film Forum

It's no secret that Northwest Film Forum runs on the industry and creativity of our volunteer corps. Volunteers made us. And if no one volunteered ever again... well that'd break us... break our fragile filmic hearts. Almost anyone can volunteer here. All it takes is a commitment to come in at least two days or nights a month and an understanding that working here isn't at all like working for a conventional movie theatre, on a conventional production team, or in a conventional office environment.

We expect our volunteers to be proactive and confident contributors to the overall tenor and functioning of this organization. It's a great opportunity for anyone interested in learning more about movies and/or making films on a budget, and a great way to meet fellow filmmakers and cinephiles. And of course there are the free/discounted movies, equipment rentals and workshops...

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This three-quarter time position represents one of the principal public face positions in the Film Forum, and as such is key to the organization’s public image and identity and overall annual success. This person is gifted with box office cash handling and math for accounting, is a good manager of volunteers, able to take initiative and is positively responsive to occasional last-minute event changes. He or she oversees the lobby, the box office and audience support facilities (such as the marquee and restrooms), concessions and staff, and cleaning and maintaining public areas that include the lobby, restrooms, marquee, sidewalk and hallways. This person takes a leadership role in developing ticketing routines, in making the customer experience an excellent one, in facilitating membership sales in the lobby and in annual budgeting.

Primary responsibilities:

• Run the box office 5 nights a week, accurate reporting on ticket sales each night, and preparing weekly deposits.
• Taking responsibility for box office cash handling.
• Overseeing, scheduling, and mentoring box office staff and front of house interns with a focus on customer relations.
• Ordering, displaying and stocking the concessions.
• Cleaning and maintaining restrooms and other public areas.
• Working with festivals and sponsors on lobby set-up and displays.
• Working with program and technical staff on special event scheduling, management and staffing.
• Working with the Executive Director on front of house strategic plan goals.

This position comes with health benefits, vacation and sick leave time.

Job Requirements:

• Bachelor’s degree or equivalent experience.
• Proficiency in Word and Excel.
• 1+ years experience in working cash registers or point-of-sale systems.
• A record of exceptional attention to detail.
• A record of working warmly to welcome the public.
• Ability to multitask and work under pressure.
• Ability to work independently and in a team.
• A positive, forward-looking approach and a spirit of yes.
• A strong work ethic.
  

• Fearlessness with technology.
• A sense of humor.
• An exhibited passion for mission-driven nonprofit organizations.
• A love of independent film and film history, a desire to help filmmakers.
  

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